Contact and Support

Contacting the Software Factory

For software support, or other inquiries, please contact us using the following information. Note that the “support” email address below is monitored by multiple contacts for prompt service. Thank you.

Primary Contact:

Mr. Kelly Thayer – The Software Factory
c/o The Resource for Great Programs, Inc.
3055 Cass Road, Ste 102B, Traverse City, MI 49684
Email: support@greatprograms.org
Phone: (231) 352-8122
Websites: www.softfact.net & www.greatprograms.org

Additional Contact:

Ms. Kathy Garwold – The Software Factory
c/o The Resource for Great Programs, Inc.
3055 Cass Road, Ste 102B, Traverse City, MI 49684
Email: support@greatprograms.org
Phone: (231) 947-3280
Websites: www.softfact.net & www.greatprograms.org

Additional Members of our IOLTA2 Software Team:

Ken Smith, IOLTA2 Software Innovator
Programming support provided by Integrated Computer Solutions (ICS) www.ics.com